By WillametteLive Editors
from WillametteLive, Section News
Posted on Tue Mar 11, 2008 at 07:58:48 PM PDT
Recently Sprint launched a new free Web-based service that allows a person who can speak but has challenges hearing over the phone to read word-for-word captions of their calls on a Web browser. This new service is expected to help an estimated 23 million Americans with hearing loss.With Sprint WebCapTel, users can make and receive calls on their own telephone, cell phone, land-line, or even an amplified phone. During the call, if they have difficulty hearing what is being said, they can log on to www.sprintcaptel.com and read written captions of everything their caller says. Captions appear at the same time as the person speaks, allowing users to enjoy a natural telephone conversation.
This new service is available almost anywhere, as long as there is a phone and Internet access on a computer. The user can change the font size, color, and even background of the conversation they are watching. When a call is completed, the user can save the captioned conversation for later review.
"WebCapTel puts people with hearing loss back in control of their own telephone conversations - any time, anywhere - by capitalizing on the convenience and prevalence of the Internet," Robert Engelke, president of Ultratec, Inc., the company that developed CapTel technology said. "It gives people with hearing loss the confidence to rely on the telephone again, leveling the playing field for professional opportunities, in social situations, and in matters of personal safety."
This free service is available for Sprint customers anywhere in the United States and within US Territories. However, calls to or from international locations, such as Canada or Mexico, are not available. To learn more about this free service, visit sprintrelay.com
Post A Comment | Sprint's hard-of-hearing customers benefit from new Web-based service | 0 comments









